ICAITU129A Produce simple word-processed documents

ICAITU129A Produce simple word-processed documents

This unit covers preparation and production of short routine letters, notes, memos and records using word-processing software.

Critical aspects of evidence

- Integrated demonstration of all elements of competency and their performance criteria
- Knowledge of simple word-processing functions
- Knowledge of standard document layout
- Knowledge of simple document design principles
- Knowledge of organisational requirements for simple word-processed documents

Activities

You are working for Freedom Travel Pty Ltd, and you have been asked to carry out the following tasks. The company has the following policy and procedures which must be adhered to for all documentation and correspondence as follows.

The company's policy is to
-use white A4 paper only
-set out letters in fully blocked, open punctuation style
-use a sans serif font, size 11
-use the spell check and grammar check function
-carefully proofread before submitting work to author for signature

Activity 1

1 You have been asked to create a new letterhead template for the company. Include a suitable graphic and use the following contact details.

Address - 55 City Road, Annandale 2038
Phone - 9319 1234
Fax - 9319 1235
Email - freedom_travel@ozenet.com.au

2 Save a copy as Freedom Travel letterhead to a suitable location.

Activity 2

The Tours and Travel manager, Jane Hobbs, has provided you with the following handwritten draft and has asked you to word process the letter, in response to a customer enquiry. Ensure that you adhere to the company policy and procedures for document creation.

Activity 3

Freedom Travel is planning a New Zealand holiday advertising campaign. You have been asked you to create the following advertising flyer. Be sure to

-use a selection of
-font styles and sizes
-different alignments
-bullets and tables
-centre the document vertically on the page
-insert graphics appropriate to the topic where indicated.

TK Happy Tour
Similan Islands,Phuket,Thailand Holiday Specials

Thai Airline from $1,250

Similan Islands

- Just 84 km northwest of the deckchairs and the bustling crowds of Phuket's Patong Beach lies a gateway to another world. Koh Similan is one of the best-known island groups in the Andaman Sea, largely because of the wonders that wait beneath the clear blue waters that surround it.

Generally counted among the 10 most interesting dive areas in the world, this little archipelago has also become a favourite destination for yachts and tour boats.

Inclusions

- Airfares are return per person

- Airport taxes and levies specified are based on the most direct flight route

Departure - Sydney , Australia

Destination - Phuket , Thailand

Departure Period 1 July 2004 – 31 July 2004

Fare From $ 1,150 + Tax 100

TK Happy Tour
17 Elizabeth Street, Surryhills,Sydney NSW 2038
Telephone 123456
Facsimile 123444
TKhappytour@hotmail.com


Activity 4

A memorandum is to be sent to all employees, with a copy to the manager, Kim Leigh. The memo is to inform staff of training sessions relating to the New Zealand Holidays holiday specials.

There will be two training sessions held, one for Travel consultants at 10 am and the other for Administrative staff at 1 pm, both on 15 March 2004. Morning or afternoon tea will be provided, as appropriate to the session time.

1 Jane Hobbs has provided you with a copy of a draft memo, which needs editing. Retrieve the document Training memo .

2 Make the necessary corrections as indicated by the proofing marks shown below. You can download and print a copy of some common Proofreading symbols to help you.

Memo edited and saved as a mail merge main document

3 Convert the edited memo into a mail merge document, so that it can be distributed to the staff with relevant session details.
-Jane Hobbs, Ervien Lee, Bob Jankowski, Andrea Epinidis, Julie Singh Travel consultants
-Sebastian Tran, Ingrid Johns, Your name here Administrative Staff

-Data should be sorted by the Last_name field
-Jane is not included in the list, as she is the author of the memo


4 Merge the document ready for distribution.
-How many merged documents will you have?
-Should you save this document?
-Who will the first memo be addressed to?

Answer

-How many merged documents will you have?

You should have six, because Jane will not receive a merged copy.

-Should you save the merged document?

No, usually a merged document is printed but not saved in the merged format.

-Who is the first memo addressed to?

The first memo should be addressed to Andrea Epinidis, who would appear first if the data is correctly sorted.